Chemical Industry

Full Replacement of an In-House IT Department for a Chemical Laboratory

Replaced a three-person in-house IT team with outsourcing: Active Directory, a vSphere cluster, Zabbix monitoring and endpoint protection for HARZ Labs.

Client

HARZ Labs

71 workstations, PCs attached to lab equipment

What We Did

  • Replaced 3 in-house IT specialists with a fully outsourced team
  • First-line support for 71 workstations — PCs, printers, software
  • Active Directory: migration from local accounts to a domain, audit of 47 Group Policies
  • 3-host VMware vSphere cluster with HA and DRS for critical systems
  • Veeam Backup with cloud replication for disaster recovery
  • Zabbix monitoring: servers, 43 IP cameras on 5 managed switches, Wi-Fi controller with 16 access points
  • Dr.Web endpoint protection on 26 workstations with virus-database freshness checks
  • Lab PC boot time cut from 16 minutes to seconds — Group Policy processing in 1 s instead of 980 s

Result

One external team now runs the laboratory's entire IT — user support, servers, backups and monitoring — instead of three in-house specialists.

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